Responsible Gaming Tools at Dolly Casino

Every account at Dolly Casino is set to 18+ only. This is not negotiable and it is not a formality. We may ask for identity verification at any point, including before a withdrawal, to confirm the person playing is the account holder and is of legal age. If you are helping a younger family member set up a device, make sure Dolly Casino and any saved payment details are not accessible to them.

Deposit Limits

You can set a daily, weekly or monthly deposit limit in AUD from your account settings. Once set, the limit applies immediately to future deposits through PayID, POLi, Visa, Mastercard, Bitcoin, Ethereum, USDT or bank transfer. If you want to lower a limit, it takes effect straight away. If you want to raise it, we apply a cooling-off period before the increase kicks in. That gap is deliberate: it gives you time to think it over rather than adjusting a limit in the heat of a session.

Time Limits and Reality Checks

Session time is easy to lose track of, especially late at night on a phone. Dolly Casino lets you set a maximum session length, after which you are logged out automatically until the next day. Alongside that, reality check pop-ups appear at intervals you choose, showing how long you have been playing and, on request, your net win or loss for the session. Neither tool judges you. They exist so the decision to keep playing, or to log off, is one you make consciously rather than by default.

Taking a Break: Cooling-Off and Self-Exclusion

If you want space without closing your account permanently, a short cooling-off period, from 24 hours up to a few weeks, stops all deposits and gameplay for the period you choose. It cannot be reversed early once activated, which is the point.

For a longer break, self-exclusion suspends your Dolly Casino account for a set term, typically six months to five years, or indefinitely if you request it. During self-exclusion we will not send you marketing emails, SMS or promotional offers, and we will not reopen the account before the term you selected has passed, even if you ask us to. Contact support to start this process and we will confirm the details in writing so there is a clear record of what you asked for.

Warning Signs Worth Taking Seriously

• Chasing losses by increasing your stake or deposit amount
• Using rent, bill or grocery money to fund play
• Lying to family or friends about how much time or money you're spending
• Feeling irritable, anxious or unable to relax unless you're playing
• Borrowing money, using credit, or selling belongings to keep playing
• Neglecting work, study or relationships because of gambling time

If any of these sound familiar, it does not mean you have failed. It means it is time to use one of the tools above, or to talk to someone qualified to help.

Free, Confidential Support in Australia

Gambling Help Online is a free, confidential counselling service available to anyone in Australia, staffed 24/7. You can call 1800 858 858 or visit https://www.gamblinghelponline.org.au/ for online chat, self-assessment tools and referrals to local face-to-face services. This is an independent service, not part of Dolly Casino, and speaking with them does not affect your Dolly Casino account in any way.

Setting Up Your Tools

All limits, cooling-off requests and self-exclusion options are available from the account dashboard once you're logged in, or by contacting support directly if you'd rather talk it through with a person first. There is never a fee to set, lower or activate any of these tools.

Related Pages

For the account side of things, see how deposits and withdrawals work on Payments, check current offers on Bonus, or read About Dolly Casino for background on how we operate. Ready to set your own limits from day one? Register and configure them before you make your first deposit.